Shipping policy
Last updated: January 3, 2026
At Ethnic Dori, we are committed to delivering your orders safely and as quickly as possible. Please review our shipping guidelines below.
Order Processing Time
All orders are typically processed within 1–2 business days (excluding weekends and public holidays).
In rare situations such as high demand or operational delays, order processing may take up to 7 business days.
Orders placed after 5:00 PM, on weekends, or on public holidays will be processed on the next business day.
Shipping Methods and Delivery Time
We currently ship across India using trusted courier partners.
Estimated delivery time is 3–7 business days, depending on your location.
Delivery timelines may vary due to:
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Courier delays
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Weather conditions
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Regional restrictions
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Other circumstances beyond our control
Shipping Costs
Shipping charges are calculated at checkout based on the order value and delivery location.
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Free shipping is available on all prepaid orders.
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For Partial-COD orders, a minimal advance shipping fee of ₹150 is charged at the time of order placement.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking details so you can monitor the delivery status of your package.
If you do not receive tracking information within 2 business days after receiving your order confirmation email, please contact us at:
Shipping Restrictions
At this time, Ethnic Dori only ships within India.
International shipping is not currently available.
Lost or Damaged Packages
Please inspect your order immediately upon delivery.
If your package is damaged or missing, please contact us promptly at:
For damaged items, please refer to our Refund and Replacement Policy, which requires a valid unboxing video for verification.
Delayed or Non‑Delivery Orders
If your order has not been delivered within 14 days from the date of purchase, you may contact our support team for assistance or to request a refund if applicable.
Customer Support
For any shipping-related questions or concerns, please contact our support team via email:
Email:
support@ethnicdori.store
Please note that we currently provide customer support only via email.