Privacy policy

Last updated: January 3, 2026

Privacy Policy

Ethnic Dori operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

Payment Information

  • Debit/credit card details

  • Payment transaction details

Account Information

  • Username and password

  • Account preferences

Order & Transaction Information

  • Items viewed or added to cart

  • Purchase history

  • Returns or cancellations

Communication Information

  • Messages sent to customer support

  • Emails or other correspondence

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network information

Usage Information

  • Pages visited

  • Time spent on the website

  • Interaction with products or services

Anonymous or aggregated data that cannot identify you personally is not considered personal information.

Sources of Personal Information

We may collect personal information from:

Directly From You

When you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to emails or updates

Automatically

When you interact with our website through:

  • Cookies

  • Analytics tools

  • Website usage tracking technologies

From Service Providers

Including:

  • Payment processors

  • Shipping partners

  • Marketing platforms

From Third Parties

When you provide consent or where legally permitted.

How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage accounts and transactions

  • Improve and personalize your shopping experience

  • Send promotional emails or marketing communications

  • Detect fraud or unauthorized activity

  • Maintain the security of our Services

  • Comply with legal obligations

How We Share Personal Information

We may share personal information with:

Service Providers

Such as companies that help us operate the business, including:

  • Payment processors

  • Shipping partners

  • Analytics services

  • Marketing platforms

Shopify

Our store is hosted on Shopify. Shopify processes certain data to help us provide and improve the Services.

Business Partners

For advertising, marketing, and promotional services.

Legal Authorities

When required to comply with legal obligations, regulations, or law enforcement requests.

Business Transfers

If Ethnic Dori undergoes a merger, acquisition, or sale of assets.

Relationship With Shopify

Our website is hosted by Shopify, which provides the online e‑commerce platform that allows us to sell our products.

Shopify may process certain customer information on our behalf to operate and improve the Services.

More information about how Shopify handles personal data can be found in Shopify’s own privacy policy.

Third‑Party Websites

Our website may contain links to third‑party websites.
We are not responsible for the privacy practices or content of those websites.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a minor, we will delete such information promptly.

Security and Data Retention

We implement industry‑standard security measures to protect your personal information.

However, no method of internet transmission or electronic storage is 100% secure.

We retain personal information only for as long as necessary to:

  • Fulfill business purposes

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Object to certain types of processing

  • Opt out of marketing communications

You can exercise these rights by contacting us at the email provided below.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence.

Where required, we use appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When updates are made, the revised version will be posted on our website and the “Last updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email:
support@ethnicdori.store

Business Address:
Jyoti More, Chandannagar, Hooghly – 712136, India